" Recent Vendor "
We sold our house through Dickens. They were wonderful to deal with, provided feedback on inspections and the house. They answered all our questions promptly and were really helpful regarding moving out.
" We would never buy or sell with anyone else "
We were consistently impressed with the level of service from our real estate agent Gerard Gray. Not only did he get us the best possible price for our home, he was lovely and genuine throughout the process. Certainly the best agent in Bright due to his stellar knowledge of the local market, and his manner doing business always putting a smile on our face- an absolute character and pleasure to deal with. Thank you so much for your hard work.
" Managing our properties for over 20 years "
The Residential Property Management team at Dickens Real Estate has been managing our rental properties in Porepunkah, Victoria for over 20 years. They are always professional, reliable and willing to go above and beyond to ensure the best outcome for not only us as landlords, but also our tenants. They have developed a network of quality tradespeople who promptly and professionally respond to any issue, big or small, and always keep us well informed regarding the progress of the job and the costs. Above all, they are a friendly and dependable group of people and it's a pleasure working with them.
" Excellent communication skills! "
We have been with your Property Management team for over 2 years now and I wanted to let you know what a fantastic job I think you and the team do.
As a property owner, I have dealt with many property management groups over the years. However, none have impressed me as much as the Dickens Real Estate Property Management Team. You are highly efficient, organized, and knowledgeable. You provide me with fantastic insight to not only the area, but also quickly found a tenant who was ideally suited to the type of property we have.
What sets the Dickens Real Estate Property Management Team apart from other property management groups is your excellent communication skills. You have a strong team, and I would like to call out Ashleigh in particular, for her professionalism and the great work she does for us. That said, you and the whole team are always available to answer any questions or concerns that I as a landlord may have. They provide advice on how best to approach improvements to the property as well as ensuring me value for money.
I highly recommend the Dickens Real Estate Property Management Team. You are an outstanding group of professionals who go above and beyond to ensure that your clients are satisfied.
" Happy Renters "
The ongoing property management services provided from Dickens Real Estate that we’ve experienced to date have been exceptional.
Any issues/concerns regarding maintenance that have arisen have been dealt with promptly and the contractors arranged have always been pleasant, friendly and professional.
The consistent attention by Dickens Real Estate in regards to the septic/ fireplace/ gutters and house condition really emphasises the standard and importance of quality that is provided to both tenants and owners alike.
The recent septic inspection that was carried out at the property was of no inconvenience to us whilst we were home, the contractor was polite and the maintenance was thoroughly completed resulting in an excellent experience overall.
We’re very appreciative for the ongoing service that has been provided to us by Dickens Real Estate, through both internal and external interactions.